At the Care Quality Commission, we’re an independent regulator of health and social care services in England. We have a clear purpose to make sure care services provide people with safe, effective, compassionate and high quality care, wherever and whenever they receive it.

CQC’s regulatory approach is intelligence-led. Our Intelligence Unit provides the information, knowledge and insight that steers it.

Our Senior Analysts and Analyst Team Leaders (Qualitative and Quantitative) are integral in making sure that hospitals, community based health and mental health services, dentists, GPs, ambulances, care homes, and care-home agencies meet government standards of quality and safety.The Unit is made up of the following areas:

Provider Analytics (Hospitals)

We use a significant data development agenda to provide indicator development, analysis, data interpretation and delivery within a range of sectors. These include developing and delivering intelligent monitoring for providers of acute, specialist, mental, learning disability and community health services.

Provider Analytics (Adult Social Care and Primary Care)

Here we provide sector-specific support for adult social care, primary medical and out-of-hours services. We’ve developed a sophisticated approach to monitoring the new Adult Social Care market oversight function, producing data packs for inspections of CCG/GP practices, out-of-hours services, children’s inspection services and adult social care services.

National Analytics

Our goal is to deliver national level analytics that identify current and emerging health and social care issues. This team is responsible for analytical development/pilot work around integrated care and pathways of care, leading on the creation of a professional development framework for analytical staff, and the launch of a graduate trainee analyst scheme.

Information & Systems

Here you’ll manage the quality of internal data, helping to develop and service the supply of multiple data sets and information from external bodies under a variety of arrangements. You’ll be responsible for providing support in the design, creation and maintenance of all systems and tools across Intelligence. 

Surveys and Qualitative Analysis

Join this team and you’ll be working with colleagues passionate about enhancing the value of feedback from people who use services and their carers, care staff and others in the health and social care systems. With both qualitative and quantitative opportunities in this team, innovation and data developments drive forward what we do.

Strategy and Planning

This team provides Information Strategy, Business Support and Business Planning & Monitoring for the Intelligence directorate.